Privacy Policy
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Privacy Policy
Effective Date: 09/10/2025
At HCB Tea, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us through our website, email, phone, or WhatsApp.
Information We Collect
We may collect the following information:
- Name, email address, phone number
- Delivery address (for order fulfillment)
- Payment and transaction details (if applicable)
- Communication history (emails, WhatsApp messages, calls)
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Respond to inquiries or customer support requests
- Send order updates and promotional offers (only with your consent)
- Improve our services and customer experience
Data Protection
Your information is stored securely and is only accessible by authorized personnel. We do not sell, rent, or share your personal data with third parties, except when required by law or for order fulfillment through trusted partners (e.g., delivery services).
Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt-out of promotional communications at any time
To exercise these rights, please contact us at:
📧 Email: hcbtea@gmail.com
📞 Phone/WhatsApp: +91 91384 50000