Return & Refund Policy
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Return & Refund Policy
Because Your Money Matters to Us
At HCB Tea, your satisfaction is our priority. We understand the value of your hard-earned money, and we want every cup of tea you enjoy from us to be worth it.
That’s why we offer a 100% Money-Back Guarantee if you’re not satisfied with our product — no hassle, no stress.
What You Need to Know:
- Full Refund Guarantee: If you're unhappy with the product for any reason, "We offer a full refund, minus the cost of any portion of the product that has been used."
- Only Delivery Charges Deducted: Since delivery charges are paid directly to courier partners and not retained by us, they will be deducted from the refund.
How to Claim Your Refund:
Contact us within 7 days of receiving your order.
📞 Call / WhatsApp: +91 91384 50000
📧 Email: hcbtea@gmail.com
Share your order details and a brief reason for the return . We’ll Be Grateful.While it’s not required, if you’d like to share the reason for your refund request, we’d truly appreciate it. Your honest feedback helps us understand where we can improve — whether it’s quality, packaging, delivery, or anything else. At HCB Tea, we’re always learning and growing — and your opinion matters.
Once verified, we’ll initiate your refund {minus delivery charges and minus the cost of any portion of the product that has been used} within 5–7 business days.
Simple, Fair, Honest.
We’re here to build trust — one cup at a time. Thank you for choosing HCB Tea.